Our Terms & Conditions.

Welcome to the extremegb group of websites. Please read these conditions carefully. By using our websites, you signify your agreement to be bound by these conditions.

Returns policy
Order processing
Users outside UK
Deliveries to the US
Copyright
Trademarks
Disclaimer and Limitation of Liability
Revisions

General

extremegb Ltd, trades in its websites using the trading names extremegb.com, sailgb.com, outdoorgb.com and watchesgb.com (all referred to below as "The Website"). These Terms and Conditions set out the terms by which we undertake to conduct our business and the conditions with which all visitors and customers agree to adhere...

Returns policy

The Website operates a fair policy of accepting returns provided the goods and their packaging are received back by us within 7 days in accordance with the following guidelines:-

1. Please advise us by email to sales@extremegb.com within 7 days of delivery that you wish to make a return and quote your order number.
2. We will send you details of your returns number and the correct address to use.
3. Ensure the packaging and goods are returned to us in "as new" condition. Damaged or used goods cannot be refunded.
4. When the goods are received your credit card will be credited with the cost of the item returned, minus the outward postage.
5. Should you choose to exchange your item, you will not be reimbursed for the original shipping costs. You will also be charged shipping for the replacement item.
6. Goods described as available by special order only may not be returnable or subject to a restocking fee.

GIFTS: Provided we are notified by email at the time the order is placed that the order is a gift for a specified date we will accept returned orders up to 7 days after the specified date.

Undeliverable Items

All of our items are sent via a recorded method of delivery. If an item can not be signed for upon delivery it will be held at your local sorting office. Items are not held indefinitely and will eventually be returned to us. You will be charged further shipping should you wish for the items to be re-dispatched. We attempt to contact all customers whose items are returned to us.

If you choose not to have the item re-sent the original amount charged for shipping will not be refunded.

Order processing

The Website enters into a contract with you only when we send you an e-mail confirming despatch of your product and accepting your order. Such contract will be deemed to have been concluded in the United Kingdom & will be subject to the interpretation and enforcement of UK Law under the jurisdiction of the English Courts. Whilst your card may be debited before the contract is formed, a full refund will be made immediately if your order is not accepted

Users outside UK

This Website is owned, controlled and operated by extremegb Ltd from its offices within the United Kingdom. extremegb Ltd makes no representation that materials in the Website are appropriate or available for use in other locations, and access to them from countries or territories where their contents may be illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to the use of this Site and the materials contained herein shall be governed by United Kingdom law.

Deliveries to the US :-

• How long does it take for my parcel to arrive in the US ?
  We use an International Postal service which normally delivers in 3-5 working days. You should allow a little longer.
• Goods imported into the US for personal use
  It is very rare for US recipients of our goods to have to pay US or state import taxes. See the US customs statement below but if you are concerned about this please mail us.
  
• "INTERNATIONAL MAIL IMPORTS Customs Inspections of Mailed Parcels" (Excerpt from US Treasury)
  "... when a package first enters the United States, it arrives at a post office near the addressee. That Postal Service will route it to one of 13 Customs international mail facilities, where Customs inspectors will determine whether duty is owed. Customs then returns the package to the Postal Service for delivery (unless the value of the package is over $2000, in which case the package will be held by Customs until formal entry can be made)."

The Waste Electrical and Electronic Equipment Regulations

The Waste Electrical and Electronic Equipment (or WEEE) Regulations are now U.K. law. All European member States including the U.K. have agreed to reduce the amount of WEEE that is being disposed of in landfill sites.

It is important that the amount of WEEE sent to landfill sites is reduced because:

• Some WEEE can be re-used or recycled. The amount of landfill space available in the UK is decreasing. If we can keep WEEE out of landfill sites it means there is more landfill space available for non-recyclable waste.
• WEEE can contain hazardous substances. When left in landfill sites the hazardous substances in WEEE can pollute soil and contaminate water supplies. This contamination can damage human health and the environment.

Distributors of new Electric and Electronic Equipment (or EEE) have a part to play in reducing the amount of WEEE going into landfill sites.

ExtremeGB are "doing our bit" under these regulations by offering our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product.

For example, if a customer buys a new 12v hairdryer from us we will take back their old 12v hairdryer (provided it is of equivalent type and function) and prevent it going into a landfill site by disposing of it safely. Customers must return their old WEEE within 28 days of purchasing their new item. Customers do not have to pay to return their old item to us.

If you wish to return your WEEE item, please contact us at the telephone number at the base of the page:

Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:

Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste.

Copyright

All Website design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright extremegb Ltd, or by the original creator of the material. ALL RIGHTS ARE RESERVED.

Permission is granted to electronically copy and to print in hard copy portions of this site for the sole purpose of placing an order with extremegb Ltd or for using this site as a shopping resource. Any other use of materials on this site--including reproduction for purposes other than those noted above, modification, distribution, or republication--without the prior written permission of extremegb Ltd is strictly prohibited.

Trademarks

Product and company names mentioned on this Website may be the trademarks or registered trademarks of their respective owners.

Disclaimer and Limitation of Liability

TO THE FULLEST EXTENT PERMITTED AT LAW, extremegb Ltd IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, extremegb Ltd DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither extremegb Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, extremegb Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of extremegb Ltd, its affiliates, directors, employees or other representatives.

Revisions

extremegb Ltd may at any time revise any of the above Terms by updating this posting. By using this Site, you agree to inspect and be bound by any such revisions as they arise.

Cancellation Policy

You can cancel or amend any order (or part of an order) placed with us, provided that the order has not yet entered the dispatch process. You will receive a full refund, including postage, via the original method of payment.
If your order, or part of it, has entered the dispatch process, you can refuse to accept the delivery of the item. It will be returned to us as undeliverable where we will refund the amount for the item however, you will still incur costs for the outward postage.